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Error codes from callbacks

Error codes from callbacks

If you recieve the callbacks from your payments to your own server, you can see which error occurs.

We have collected a list of error codes- with a decription of what they mean below. 

If you are developing websites and webshops, you can find our developer guide for setting up payment window through our API here.

Limit_exceeded

This means the customers card, has reached their monthly or daily limit, and therefore there is not sufficient funds on the card.

CVC does not match

This error code means that the entered CVC code doesn’t match with the entered card information.

Card_expired

This means the customer’s card has expired, and the customer needs to contact their bank to get a new card.

Expiry date does not match

This means the entered expiration date, doesn’t match with the entered card number.

Pickup_card

This means the customers card have been reported missing or stolen. If you have the opportunity to physically pick up the card (only in store), you should keep it and call the bank.

Dancard

This means the customer have tried to use a dankort to pay for the transaction, since Yourpay can’t facilitate this card you’ll get an error.

Transaction declined by authorization system

This means that either the customers bank or our security system, has declined the transaction without further.

Transaction declined by processor

The error code means that the customer’s bank has denied the transaction without further description. This can happen if the customer has insuficient funds, blocked the card, or any other reason the bank cannot disclose.

Transaction could not be verified

This error code can occur if there is a technical error or the payment fields is filled out incorrectly.

Do not honour

This means that the customer’s card issuing bank has declined the payment. The customer should therefore contact the bank for further information.

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